Shipping policy
1. Order Processing
-
Orders are processed within 1–3 business days after payment confirmation.
-
Customized or printed clothing may need 2–5 extra days for design and printing.
-
We’ll inform you promptly if there’s any unexpected delay.
2. Shipping Charges
-
Shipping charges are calculated by total order weight and destination.
-
Rates are shown at checkout before you confirm payment.
-
Cash on Delivery (COD) not available for customized orders.
3. Delivery Timeframes
Domestic (India):
-
Standard delivery takes 3–7 business days depending on your location.
-
Remote or rural areas may take slightly longer.
International:
-
We ship worldwide through reliable carriers.
-
Delivery times vary by country, usually 7–21 business days.
-
Customs duties, taxes, or import fees (if any) are the buyer’s responsibility.
4. Tracking Your Order
-
Once dispatched, you’ll receive a tracking link by email or WhatsApp to monitor your shipment.
5. Address & Delivery Issues
-
Please ensure your shipping address and contact details are complete and accurate at checkout.
-
Jore is not responsible for delays, lost packages, or extra charges due to incorrect or incomplete addresses.
-
If an order is returned to us for these reasons, reshipping fees will apply.
6. Damaged or Missing Items
-
If your package arrives damaged or an item is missing, contact us within 48 hours of delivery with your order number and photos so we can resolve the issue quickly.
Need Help?
For questions about shipping rates or order status, email [joreclothingofficial@gmail.com] or WhatsApp [+918940178171].